Shipping Information

Shipping conditions Self-collection
There are no shipping costs for self-collection.
To do this, select the delivery method "Pick up yourself" in the shopping cart and collect the shipment yourself from us at:
Krinke Porcelain
Wagnerstr. 5a
85049 Gerolfing

The goods will be prepared for collection within 3-5 working days. You can collect the order as soon as you have received the email message "Order is ready for collection".

Shipping
Free shipping in Germany including German islands for shopping carts over 79.00€. For shopping carts under 79.00€ the shipping costs to Germany including German islands are: 3.95€ Shipping only to Germany!

We ship at our discretion with Deutsche Post national letter, Deutsche Post PRIO letter, Deutsche Post national registered letter or DHL parcel. With the exception of Deutsche Post national letter and Deutsche Post PRIO letter, all shipments require a signature upon delivery.

If you are not at home when the delivery is made, the courier will notify you and you can collect your shipment from the post office within 7 working days.
If you do not collect the shipment within this time or the address could not be determined, it will be returned to us. In this case, we will inform you so that we can coordinate the next steps.

packing station
For logistical reasons we cannot deliver to packing stations.

Delivery times
From the time the customer places the payment order, the delivery time is: to Germany and German islands 3-5 days*)*) Details on delivery times a. Information on delivery times
If you order several items from us in one order, each of which has different delivery times, we will send the goods in one shipment unless we have agreed otherwise with you. In this case, the delivery time for the item in your order with the longest delivery time will apply to the entire shipment.

Information on calculating the delivery date
The delivery period begins in the case of advance payment by bank transfer on the day after the payment order is issued to the transferring credit institution or, in the case of other payment methods, on the day after the contract is concluded and ends with the expiry of the last day of the period. If the last day of the period falls on a Sunday or a public holiday recognized by the state at the place of delivery, the next working day takes the place of such a day.